RMA Request Form
Please use this page in order to process a Return Material Authorization (RMA)
All materials are to be returned to :
LAKEWOOD INSTRUMENTS, LLC
ATTN: RMA #
7838 N FAULKNER ROAD
MILWAUKEE, WI 53224
Do not use our Fort Atkinson, WI Billing address. The packages will be rejected.
Please note before proceeding:
1) NON WARRANTY REPAIR/RETURN: Customer is responsible for shipping charges both ways (the return shipper is always UPS unless customer arranges for “call ticket” pickup by another carrier)
2) NO C.O.D. SHIPMENTS WILL BE ACCEPTED.
3) WARRANTY REPAIR/RETURN: Customer is responsible for shipping charges to our factory. Lakewood will cover return shipping in the continental US via UPS Ground.
4) An RMA number is required and can only be issued by a Lakewood Technician or Customer Service representative before returning the equipment. Please call 414.355.2807 between the hours of 7:30 AM and 5:00 PM Central Standard time to acquire an RMA number. Any identifiers associated with Invoice or PO number should be entered in the “Description of issue” field